Last Updated: 18-12-2025

THAFIA INDUSTRIES PRIVATE LIMITED (“Company”, “we”, “our”, “us”) respects the privacy of every individual who visits or shops on https://www.thafiaindustries.com (“Website”). This Privacy Policy explains in detail how personal information is collected, used, stored, shared, and protected when you access our online shopping platform for men’s, women’s, and kids’ apparel. By using the Website, you agree to the collection and use of information in accordance with this Policy.

Collection of Information

When you browse, register, or place an order on our website, we may collect personal information that you voluntarily provide, such as your name, email address, mobile number, billing address, shipping address, and order-related details. This information is required to process purchases, deliver products, provide customer support, and communicate important updates related to your orders.

In addition to the information, you provide directly, certain non-personal and technical data is automatically collected when you access the Website. This may include your IP address, browser type, operating system, device information, pages visited, and browsing behaviour. Such data helps us understand how users interact with the Website and allows us to improve functionality, performance, and user experience.

Use of Collected Information

THAFIA INDUSTRIES PRIVATE LIMITED uses the collected information primarily to fulfill customer orders, process payments, manage deliveries, handle returns or refunds, and provide customer service. Your information also helps us personalize your shopping experience, recommend relevant products, and improve our product offerings and website layout.

With your consent, we may use your contact details to send promotional messages, offers, or newsletters. You can opt out of such communications at any time by using the unsubscribe option provided or by contacting us directly.

Payment and Transaction Security

All transactions carried out on the Website are processed through secure, certified third-party payment gateways. While we may receive confirmation of payment and transaction details, THAFIA INDUSTRIES PRIVATE LIMITED does not store or have access to sensitive financial information such as credit card numbers, debit card details, UPI IDs, or banking credentials. Payment information is encrypted and handled solely by the payment service providers.

Cookies and Tracking Technologies

The Website uses cookies and similar technologies to enhance user experience. Cookies allow us to remember user preferences, maintain shopping cart sessions, analyze traffic patterns, and improve Website performance. You may choose to disable cookies through your browser settings; however, certain features of the Website may not function properly if cookies are disabled.

Sharing of Information

THAFIA INDUSTRIES PRIVATE LIMITED does not sell, rent, or trade your personal information to third parties. Information may be shared only with trusted service providers such as logistics partners, payment processors, analytics providers, and technology vendors, strictly for the purpose of operating the Website and fulfilling services. These parties are contractually obligated to maintain confidentiality and protect your data.

Information may also be disclosed if required to comply with legal obligations, court orders, or government requests, or to protect the rights, safety, and security of the Company, its users, or the public.

Data Storage and Retention

Your personal data is stored securely and retained only for as long as necessary to fulfill the purpose for which it was collected, comply with legal requirements, resolve disputes, or enforce agreements. Once the data is no longer required, it is securely deleted or anonymized.

Data Security Measures

We employ appropriate technical, administrative, and organizational security measures to safeguard personal information against unauthorized access, misuse, loss, or disclosure. While we continuously enhance our security practices, no method of data transmission or storage over the internet is entirely secure, and therefore absolute security cannot be guaranteed.

Children’s Privacy

The Website is not intended for children under the age of 18 years, and THAFIA INDUSTRIES PRIVATE LIMITED does not knowingly collect personal information from children. If we become aware that personal information of a child under 13 has been collected without parental consent, we will take immediate steps to delete such data from our records.

User Rights

Users have the right to access, update, correct, or request deletion of their personal information, subject to applicable laws. Users may also withdraw consent for marketing communications at any time. Requests related to personal data can be made by contacting us through the details provided below.

Grievance Redressal Mechanism

THAFIA INDUSTRIES PRIVATE LIMITED is committed to addressing customer concerns and privacy-related grievances promptly and transparently. If you have any complaint, concern, or question regarding this Privacy Policy or the handling of your personal information, you may contact our designated Grievance Officer.

Grievance Officer:
Name: HARSH YADAV
Email: support@thafiaindustries.com

We aim to acknowledge and resolve grievances within 30 days from the date of receipt. If you are not satisfied with the resolution provided, you may escalate the matter to the appropriate legal or regulatory authority in accordance with applicable laws.

Policy Updates

THAFIA INDUSTRIES PRIVATE LIMITED reserves the right to modify this Privacy Policy at any time. Any changes will be published on this page along with the updated effective date. Continued use of the Website after such changes constitutes acceptance of the revised policy.

Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

Company Name: THAFIA INDUSTRIES PRIVATE LIMITED
Website: https://www.thafiaindustries.com
Email: info@thafiaindustries.com